Frequently Asked Questions click on the question to read the answer

What is the benefit of the Roaming Rewards Program of Mobitel?
 
How can I earn points ?
 
Which airline or hotel partners are participating in Mobitel Roaming Rewards Program?
 
Can I earn miles or points with the service if I am already registered for another loyalty program with the Roaming Rewards Program of Mobitel?
 
Do I need to have a Mobitel Connection ?
 
Can I make use of Mobitel Roaming Rewards Program with a prepaid phone?
 
How do I register?
 
How do I become a member of any of the associated loyalty programs?
 
Are there any additional costs for registering for Mobitel RoamingRewards Program?
 
How long does it take before I receive my miles or points?
 
How can I see if my rewards are credited on my account?
 
What should I do if I did not receive my miles or points?
 
How can I view and change my account details for Mobitel Roaming Rewards Program?
 
What should I do when I want to change my membership number registered to my account?
 
What should I do when I want to change a mobile phone number registered to my account?
 
What should I do when I want to change my email address registered to my account?
 
How can I stop earning miles or points with roaming?
 
How can I change to another airline / hotel program?
 
Do I need to fly with the airline of my frequent flyer program to be eligible to earn miles when making calls?
 
Do I have to stay in a hotel of my frequent traveller program to be eligible to earn points when making calls?